We are the happiest to know that you are pleased with the website www.cookcabinet.com We strictly stick on in providing quality products to you. However, we know that there may come rare scenarios in which you may like to return or replace a product. Kindly read the statement below before moving to a return process.We do not limit returns if,· Our customers are delivered with the wrong items concerning the quality, size, quantity, or number· OR the product has got spoiled or destroyed· Or the product collected has lapsed its usable date· OR the product itself is differentYou are empowered to request refunds on such conditions. And, you will get your money back in a case if you didn't get the package even after the expected date.We do not sanction returns if the products were fine but got damaged by the customer. We will not welcome returns without any foundation. Cookcabinet cannot take the blame for customer's mistakes like wrong or incomplete addresses. And finally, if your requests are late we will not be providing a refund.Despite all the above cases, you are committed to reaching the customer care unit so that your problem could be solved promptly if it is authorized. Once your return the process is concluded, the refunding would be fastened without any lag. Kindly note that the credit card company needs a standard time of 10-15 days to reflect the refund amount. If it takes more than this, the corresponding authorities are bound to be responsible and the matter is subject to communication.Please acknowledge that the amount you get back will not include the shipping and handover expenses but only the price of the commodity at the time of checkout.We help in canceling the existing order only when it has not been dispatched from our depot at the time of your cancellation request or the first 24 hours of payment verification, whichever is suitable. Merchandise once canceled cannot be shipped again, you will have to make a different fresh order to get it.Contact us if you still have more things to know.